In South Africa, glaring disparities between municipalities and metropolitans on their efficiency and effectiveness in the delivery of services are widely known. In some cases, the more rural local municipalities are teetering on the verge of collapse. But all is not lost.
The structural problem of municipalities in the country is a long-standing and complicated conundrum. While the COVID-19 pandemic has exacerbated disparities, it also highlighted the relevance of municipal services in supporting economic growth. However, to be effective municipal managers, executives must consider the move to smarter operating and financial models.
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